Shipping & Delivery

Because most of what we sell is individual and often significant, we handle each purchase personally rather than through an automated cart. Once you've found a piece and we've agreed on the details, we'll arrange payment and delivery in the way that suits you best — collected in person at the showroom, or shipped fully insured.

• Domestic shipments are sent fully insured for the full value of the piece, via a trackable, signature-required service. An adult signature is required at delivery — packages are never left unattended.
• For discretion and security, our packages are not marked with jewelry or brand names.
• We'll confirm shipping and insurance costs, if any, with you before we send. Delivery timing depends on the carrier and destination; we'll share tracking as soon as your piece is on its way.
• Local pickup at our La Jolla showroom is always welcome, and a great chance to see your piece and meet the family.
• We ship within the United States only. We do not offer international shipping or delivery at this time.

When you sell a piece to us, any estimate we provide online is preliminary and subject to inspecting the item in person and confirming its authenticity, condition and current market. A final offer is made after that review, and there's never any obligation to accept it.

The fastest way to sort out anything about shipping, a return or after-sale care is to reach a real person. Email contact@levifamilyjewelers.com, call 619 431 5277, or stop by 1200 Prospect Street, Suite 175B, La Jolla, CA 92037.