Jewelry FAQs

Q: What is the process involved in selling you my jewelry or watches?
A: Although there is no appointment necessary, we would prefer that you call us in advance to let us know when to expect you. Upon your arrival, one of our appraisers that will be assigned to you will go over your jewelry items with you. All your jewelry will be analyzed in front of you, and it will never leave your sight. We will also weigh your gold in front of you. The appraiser will then discuss with you our findings and our payment offers. We will leave you with several options and leave it to you to make a final decision of whether or not you will be selling your jewelry. Should you decide to sell, we will make an immediate cash payment for your item(s).

Q: I would like to get an exact price before bringing in my item. Can that be done?
A: Unfortunately, it cannot be done. There is just too many variables that affect the value of your jewelry. In order to give you an exact price, we must physically inspect each item in order to give you our offer.

Q: Are you going to provide a written appraisal for my jewelry?
A: We do not make appraisals, only offers to buy. It’s important for you to know that an offer is different than an appraisal. An offer is how much we are willing to pay for your item, and an appraisal is a document that tells you how much it would cost to replace your item with a brand new one .

Q: Do you buy broken jewelry or items that have stones missing out of them?
A: Yes, we still buy these items regardless of condition or wear and tear.

Q: Do you buy estate jewelry?
A: Yes we do. In fact, many of our loyal clientele come to us to sell their estate jewelry and watches because we offer a smooth, hassle-free transaction, while knowing that they are doing business with a third-generation jewelry buyer who knows and understands the estate jewelry buying business.

Q: Do you buy replicas watches?
A: No, we do not buy or deal in any replica watches.

Q: Does my watch have to be made of gold or platinum in order for you to buy it?
A: No, they can also be made of stainless steel or other types of metals.

Q: Does my pre-owned watch have to be working in order for you to buy it?
A: No, we buy watches whether they are functioning or not, regardless of their condition or age.

If you have any questions about selling your jewelry or watches, email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or give us a call at 619-239-2618